We accept VISA, MasterCard, Discover, American Express, Money Order, Cashier's Check, and PayPal.%uFFFDPersonal checks must clear prior to release of your order.%uFFFDPaypal orders incur an additional 4% charge for Paypal fees.%uFFFDInternational orders are by Wire Transfer or Paypal.
Please make checks payable to:
Wild West Guitars
1546 7th St.
Riverside, CA. 92507
You can call Wild West Guitars at 1-951-369-7888
M-F 8:00am - 5:00pm
Sat. 9:00am - 5:00pm Pacific
Deposits:%uFFFD20% holds any piece. Please be mindful that this deposit is non-refundable.%uFFFDThis amount can be used towards a credit on another "in stock" item.
Wild West Guitars uses Federal Express and UPS to insure prompt delivery, and your complete satisfaction.%uFFFDMost items are shipped via Ground Service, but special arrangements can be made if you have unique requirements.
Call us at 951-369-7888, or e-mail us if you have any special shipping requirements or questions.
At Wild West Guitars we want you to be happy with your purchase. If you are not completely%uFFFDsatisfied with your purchase you may simply return it. At Wild West Guitars we give%uFFFDyou a 48-hour approval period.%uFFFDBelow are the guidelines associated with our return policy.%uFFFDReturn arrangements must be made within 48 hours of receipt.%uFFFDAll refunds will be less shipping costs both ways and applicable credit card fees.%uFFFDYou may use your refund for full store credit on another "In Stock" item.%uFFFDIf you choose a refund there will be a 10% re-stocking fee.%uFFFDThe returning item must have an RA number given to you by a Wild West Guitars representative.%uFFFDAny item being returned without an RA number or verbal approval over the phone will be refused.%uFFFDThe returning item must be shipped back in the same manner which it was received.%uFFFDIf there is any damage to the item due to insufficient packing the return will be refused and no refund will be issued.%uFFFDAll returns must be insured for the full amount of the purchase price.%uFFFDWe will not accept a return if the item has been modified in any way.%uFFFDReturns are not accepted on any layaway items. Layaways are final sales and will be treated as such.%uFFFDExchange for credit on another "In Stock" item is acceptable.%uFFFD
"In Stock" item is any item physically in the store and ready to ship.
All Layaway and Custom Orders require a 20% NON-REFUNDABLE deposit.%uFFFDLayaways should not extend more than 30 days from first processed transaction unless a payment schedule has been approved.%uFFFDReturns are not accepted on any custom orders. A credit towards in stock item can be applied.%uFFFDReturns will not be accepted on any in store purchases. All in store purchases are final.%uFFFDReturns will not be accepted on closeout, discontinued, or sale items. Any of these purchases are final sales.%uFFFDEach sale is handled on a case by case basis.
An Important Note About Credit Card Fraud
Wild West Guitars values it's customers. Therefore, to protect consumers, we verify all on-line credit card purchases, and vigorously pursue all fraudulent attempts to purchase merchandise with stolen or unauthorized credit cards. We work closely with local, state, and Federal agencies under the auspices of the Computer Crime Act of 1986 - so, if you order something using a stolen credit card, it will be discovered and forwarded to the proper authorities.