Return Policy
At Wild West Guitars™ we want you to be happy with your purchase. If you are not completely
satisfied with your purchase you may simply return it. At Wild West Guitars we give
you a 48-hour approval period.
Below are the guidelines associated with our return policy.



  • Return arrangements must be made within 48 hours of receipt.

  • All refunds will be less shipping costs both ways and applicable credit card fees.

  • You may use your refund for full store credit.

  • If you choose a refund there will be a 10% re-stocking fee.

  • The returning item must have an RA number given to you by a Wild West Guitars™ representative.

  • Any item being returned without an RA number will be refused.

  • The returning item must be shipped back in the same manner which it was received.

  • If there is any damage to the item due to insufficient packing the return will be refused and no refund will be issued.

  • All returns must be insured for the full amount of the purchase price.

  • We will not accept a return if the item has been modified in any way.

  • Returns are not accepted on any layaway items. Layaways are final sales and will be treated as such.

  • All Layaway and Custom Orders require a 20% NON-REFUNDABLE deposit.

  • Returns are not accepted on any custom orders.

  • Returns will not be accepted on any in store purchases. All in store purchases are final.

  • Returns will not be accepted on closeout, discontinued, or sale items. Any of these purchases are final sales.

  • There will be no exceptions to any of the above.

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