Wild West Guitars - Store Policy
We accept VISA, MasterCard, Discover, American Express, Money Order, Cashier's
Check, and PayPal.
Personal checks must clear
prior to release of your order.
Paypal orders incur an additional 4% charge for Paypal fees.
International orders are by Wire Transfer or Paypal.
checks payable to:
Wild West Guitars
1546 7th St.
Riverside, CA. 92507
You can call Wild West Guitars at 1-951-369-7888
M-F 8:00am - 5:00pm and Sat. 9:00am - 5:00pm Pacific time to speak with
one of our sales representatives.
20% holds any piece. Please be mindful that this deposit is non-refundable.
This amount can be used towards a credit on another "in stock" item.
Wild West Guitars uses Federal Express and UPS to insure prompt delivery,
and your complete satisfaction.
Most items are shipped via Ground Service,
but special arrangements can be made if you have unique requirements.
Call us at 951-369-7888, or e-mail us if you have any special shipping requirements or
At Wild West
Guitars™ we want you to be happy with your purchase. If you
are not completely
satisfied with your purchase you may simply return it. At Wild West Guitars
you a 48-hour approval period.
are the guidelines associated with our return policy.
arrangements must be made within 48 hours of receipt.
will be less shipping costs both ways and applicable credit card fees.
use your refund for full store credit on another "In Stock" item.
If you choose
a refund there will be a 10% re-stocking fee.
item must have an RA number given to you by a Wild West Guitars™
being returned without an RA number or verbal approval over the phone will be refused.
item must be shipped back in the same manner which it was received.
is any damage to the item due to insufficient packing the return will
be refused and no refund will be issued.
must be insured for the full amount of the purchase price.
not accept a return if the item has been modified in any way.
are not accepted on any layaway items. Layaways are final sales and will
be treated as such.
Exchange for credit on another "In Stock" item is acceptable.
"In Stock" item is any item physically in the store and ready to ship.
and Custom Orders require a 20% NON-REFUNDABLE deposit.
Layaways should not extend more than 30 days from first processed transaction unless a payment schedule has been approved.
are not accepted on any custom orders. A credit towards in stock item can be applied.
will not be accepted on any in store purchases. All in store purchases
will not be accepted on closeout, discontinued, or sale items. Any of
these purchases are final sales.
Each sale is handled on a case by case basis.
Important Note About Credit Card Fraud
Wild West Guitars values it's customers. Therefore, to protect consumers,
we verify all on-line credit card purchases, and vigorously pursue all
fraudulent attempts to purchase merchandise with stolen or unauthorized
credit cards. We work closely with local, state, and Federal agencies
under the auspices of the Computer Crime Act of 1986 - so, if you order
something using a stolen credit card, it will be discovered and forwarded
to the proper authorities. Home